Demographic change and the transformations in the working world affect the performance of our employees. As a result, we need forward-looking sustainable solutions aimed at maintaining employees’ health and physical well-being.
Key figures for occupational health and safety
Globally uniform guidelines. The Daimler Group operates on the basis of globally uniform principles of risk prevention, which are tailored to national laws and international standards. Our Health & Safety unit is responsible for occupational medicine and occupational safety, occupational health promotion, ergonomics, the counseling service and integration management. In addition, our health management and occupational safety measures are integral elements of our risk management systems.
Maintaining and promoting employee health. As part of Daimler AG’s health management approach, we develop and implement anticipatory solutions that range from the job-related “Daimler GesundheitsCheck” and the ergonomic design of workstations to the IT system that makes it easier to permanently reintegrate employees suffering from limitations imposed by their health.
Medical care for employees. At Daimler, occupational and emergency medicine includes various measures for the prevention of work-related illnesses and occupational diseases, health maintenance in the workplace, and the diagnosis and treatment of acute illnesses and accidentrelated injuries. It lies within the area of responsibility of our plant and company physicians worldwide.
Daimler AG provides its employees with comprehensive occupational medical care. This care is supplemented by the measures and services of the company health program and the counseling service.
Our company health promotion is aimed at motivating employees to develop healthy lifestyles and reinforcing their sense of personal responsibility regarding health issues. This objective is promoted worldwide with the help of campaigns, counseling and qualification offerings, as well as therapeutic and rehabilitation measures. All of our plants in Germany have health centers on their premises or cooperate with health centers located near the plants.
We cooperate with our healthcare centers to offer innovative concepts for employees suffering from problems with their backs and joints, for example. The fit@work program uses a multipurpose device to bring five-method and cutting-edge fascia training directly to the workplace for the first time.
Measures and initiatives for company health promotion
Counseling service. Our counseling service offers all staff members — managers, employees and function holders such as HR managers and works council members — coaching and advice in situations marked by conflict or crisis with regard to one’s personal affairs or one’s role in the company. The personal counseling organization works systematically to find solutions that not only resolve specific problems but are also geared toward strengthening the individual’s own resources. In addition to counseling services, the organization offers workshops related to specific units and courses that enable managers to further develop their psychological and social leadership skills.
The ergonomics strategy. Our general works agreement on ergonomics underscores the company’s obligation to give workstations an ergonomic design. In keeping with this agreement, our new ergonomics strategy describes the objectives and principles according to which we want to implement ergonomics even more systematically and sustainably at our company than in the past. The strategy focuses on the following measures and areas of action:
- the use of the ergonomics standards in all areas of development, planning and production,
- responsibility for ergonomics from the concept stage all the way to series production,
- continuous ergonomic improvements,
- qualification of the employees and managers,
- introduction of ergonomics at the international level,
- demographics-appropriate workstations that will remain viable in the future.
IT system for ergonomics assessment. Our newly developed IT system for ergonomics assessment helps the company evaluate how ergonomic its workstations are. At the same time, it enables qualification profiles to be drawn up for the assignment of physically impaired employees in line with their abilities. The results are recorded and documented in a database to ensure that the analyses are transparent throughout the Group. It helps to ensure that uniform ergonomics processes and systematic ergonomics analyses are established at all divisions.
New media. We are increasingly using media such as videos, wikis and web-based training courses in order to increase the appeal of ergonomics and occupational safety issues and make employees more aware of their significance. For example, we have produced videos for general initial employee training and on the topic of ergonomics. Our general initial employee training video emphasizes how everyone — managers as well as employees — is responsible for creating a healthy and safe work environment.
#DigitalHealth. Our #DigitalHealth initiative deals with health and safety issues within the context of the digital transformation process. We are particularly interested in knowing how digitalization affects the health of our employees. At the same time, we are working on introducing digital systems such as healthcare apps in order to improve the health and safety of our employees.
Human-robot cooperation (HRC). We use our modular HRC safety concept at all of our production facilities. This concept serves as the basis of the EC-conformity declaration. The concept can be flexibly used regardless of whether a robot takes on an assisting or service-supporting role or operates completely automatically.
Industry 4.0 and exoskeletons. Another important issue involves the use of wearable computing systems and the exoskeleton systems that are becoming more and more common on the market. Wearable computing systems provide better opportunities for the design of work and processes in connection with Industry 4.0. Exoskeleton systems can ease the burden on employees who perform physically demanding work and can also support employees whose physical strength or capabilities are limited. However, in both of these areas we need to take into account not only occupational safety risks but also ergonomic and medical factors. In joint pilot projects that are being conducted with experts from various specialist units, we are therefore now developing and testing concepts for danger and risk assessment and managing the implementation of associated systems at our production facilities.Preventing accidents and making workplaces as safe as possible. Daimler’s occupational safety program includes various measures for the prevention of work accidents, work-related illnesses and occupational diseases. Our Center of Competence Safety creates the associated Groupwide guidelines. Key occupational and health protection processes are standardized at our company.
Every organizational unit within the Daimler Group sets and pursues occupational safety objectives on a regular basis in accordance with our occupational health and safety guidelines and occupational safety strategy and the results of audits and reviews. An effective reporting procedure helps the units achieve the previously set targets.
Our managers are responsible for ensuring that all internal guidelines and legal requirements for occupational health and safety are complied with. Each location regulates the responsibilities and obligations in line with local conditions. The responsible managers are assisted by experts in the field of occupational health and safety.
Our occupational health and safety guidelines focus on prevention and continuous improvement. The guidelines emphasize the managers’ obligation to act responsibly but also underscore the fact that the employees themselves have the responsibility to actively participate in the associated measures.
The occupational safety and health management system. Our occupational safety and health management system, which is standardized throughout Germany, also includes an in-house auditing concept according to the ISO 45001 standard. This concept is regularly updated. A guideline on occupational health and safety that applies to all company units creates the framework for an international occupational health and safety management system and also defines all standards required in this area. Implementation of the guideline and its standards will also be audited in the future. Three pilot audits have already been performed using an auditing method based on the ISO 45001 standard.
Accident documentation and accident statistics. Our cross-site accident documentation system is supported at Daimler AG by a standardized statistics system. It helps to ensure that the database is correct by enabling users to access the source systems for the hours of attendance, lost days and organizational structures.
Accident-prevention initiative. A large proportion of accidents are caused by faulty behavior. Numerous initiatives that focus on behavior have therefore been launched throughout the Group. In Brazil, for example, a behavior-based safety training program known as DuPontTM STOP® has been introduced in order to raise awareness of unsafe conditions and risky behavior, initiate discussion of such topics, and encourage employees to support one another to ensure safe work conditions and operations.
Our basic accident-prevention tool is the risk assessment of workplaces and work processes. This tool is used to investigate individual processes. All of these individual assessments combined then generate the overall assessment. If necessary, medical examinations are then conducted in accordance with the respective international regulations that apply in a given situation. The concept is planned to be continuously adapted to legal changes and optimized.
Risk assessments are planned to become digitalized in 2019 through the introduction of a new instrument that can be accessed from various platforms by affected organizational units at any time. The new system is multilingual and is to be implemented on an international scale. Pilot operations are already under way at Group locations in Germany.